Privacy policy

This Policy applies as between you, the User of this Web Site and the International Testing Agency the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

"Account": means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

"Cookie": means a small text file placed on your computer by the International Testing Agency when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site;

"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

"International Testing Agency": means the International Testing Agency, with its registered office in Avenue de Rhodanie 40B, 1007 Lausanne, Switzerland;

"Service": means collectively any online facilities, tools, services or information (including training courses, and other educational materials) that the International Testing Agency makes available through the Web Site either now or in the future;

"System": means any online communications infrastructure that the International Testing Agency makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

"User" / "Users": means any third party that accesses the Web Site and is not employed by the International Testing Agency and acting in the course of their employment; and

"Website": means the website that you are currently using (academy.ita.sport) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Applicable Laws

This Privacy Policy is governed by and interpreted in accordance with the following data protection laws:

  • The European Union General Data Protection Regulation (Regulation (EU) 2016/679) —referred to as the “GDPR”
  • The Swiss Federal Act on Data Protection of 25 September 2020 (SR 235.1) — referred to as the “FADP”

Where applicable, references to “Applicable Laws” in this Policy shall mean the GDPR and/or FADP.

3. Data Collected

When you register for our courses or interact with our platform, we may collect the following categories of data:

  • Identity Data: Full name, date of birth, occupation/profession
  • Contact Data: Email address, phone number
  • Payment Data: Credit/debit card information (processed securely via third-party payment processors)
  • Technical Data: IP address, browser type and version, operating system
  • Usage Data: Course activity, referral URLs, session durations
  • Cookie Data: Cookies are small text files stored on your device when you visit our platform. They help us remember your preferences, improve your user experience, and analyse how you interact with our website (for example, which pages you visit or how long you stay on a page).

4. Legal Basis for Processing

We process your personal data only where permitted by Applicable Laws, including under the following legal bases:

  • Performance of a contract (e.g., providing course access or processing payments based on your request to conduct a course)
  • Compliance with legal obligations (e.g., tax, financial regulations)
  • Legitimate interests (e.g., ensuring platform security, improving content)
  • Consent (e.g., for receiving promotional materials) You may withdraw your consent at any time where applicable.

You may withdraw your consent at any time where applicable.

5. Our Use of Data

  • 5.1  We use your Data to:
      • Register and manage your user account
      • Provide access to e-learning content and support
      • Process payments securely
      • Communicate important updates and notifications
      • Conduct surveys and feedback requests (optional)
      • Send promotional emails (only with consent)
      • Maintain internal records and analytics
  • 5.2 Any personal Data you submit will be retained by the International Testing Agency for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to ten years.
  • 5.3 We may share your data with trusted third parties strictly for the purposes listed above, including:
      • Payment processors (for secure transactions)
      • Learning management service providers (e.g., LearnWorlds)
      • IT and system administration providers
      • Analytics and communication tools
  • 5.4 Your data may be transferred outside of Switzerland or the EEA (European Economic Area). In such cases, we ensure that appropriate safeguards are in place.

6. Third Party Web Sites and Services

As detailed in Clause 5.3, the International Testing Agency may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased courses, search engine facilities, advertising and marketing. Any Data used by such parties is used only to the extent required by them to perform the services that the International Testing Agency requests.

7. Your Right 

  • 7.1 You have the right to:
      • Access your personal data
      • Request correction or deletion of inaccurate or outdated data
      • Object to or restrict processing
      • Withdraw consent where applicable
      • Receive a copy of your data (data portability)
      • Lodge a complaint with a supervisory authority (e.g., the FDPIC in Switzerland or relevant EU authority)
  • 7.2  To exercise these rights, contact us at: privacy@ita.sport

8. Security

Data security is of great importance to the International Testing Agency and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

9. Changes to this Policy

International Testing Agency reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

10. Contacting Us

If there are any questions regarding this privacy policy you may contact us at privacy@ita.sport